How to connect your MyNetcom Modem to an Apple MAC with an Ethernet PPPoE interface (connections via USB and PCMCIA are not directly supported by MyNetcom although drivers may be available elsewhere on the images/New/gallery/events).


Note: Only the Macintosh OS X operating system is supported. The Classic OS9 and older versions will not work with the MyNetcom Modem.

To connect your MyNetcom modem to an Apple Mac computer, you should not need any further software to be installed as the connection can be made using the standard Apple Mac Ethernet software with the proprietary PPPoE cable.

To make use of this connection method you will require:

1. A proprietary Ethernet cable (Modem to RJ45 connector) which was provided with the P1D sales pack, and
2. To configure the modem so it sends the appropriate network authentication information.

As an aid for the set-up, do the following:

1. Ensure the modem has been pre-provisioned with the MyNetcom Network access username & password. The reason behind this is the modem has 2-levels of authentication - Network and ISP.
   
   If the connection was via MS Windows Computer with the standard MyNetcom dialer software you would see the two tabs on the MyNetcom windows application where you enter the "Network" & "ISP" password. However, with a PPPoE client (Mac) you only have the option to enter the "ISP" username and password, therefore for the Network side authentication the information needs to be pre-provisioned and stored in the modem memory.
   
   There are two ways to do this:The operator has pre-provisioned the modem beforehand or,
   Connect the modem with a Windows PC using the standard way and then use the MyNetcom dialler application with the PPPoE interface. The reason for doing this is so that you will be able to connect to the Registration server and at the end of the registration process the Windows PC automatically writes the network authentication username/password information to the modem. Once this is completed you can change the modem back to the Mac PC.
   
    
2. If the username/passwords are accepted, you will need to connect the modem to Mac with the modem Ethernet cable. Turn the modem on, then off and then on again (the modem will automatically detect it needs to switch to Ethernet mode and use the PPPoE protocol as opposed to USB protocol).
   
    
3. Configure the Mac OS X PC Built in Ethernet connection
   
   Press Apple (top left)
   Select ‘System Preferences…”
   When the SYSTEM PREFERENCES window opens, click on the NETWORK icon (blue globe 4th from the left, on the top row)
   Select ‘Built-in Ethernet’
   Click the CONFIGURE button on the bottom
   Click ‘PPPoE’
   Select the checkbox ‘Connect using PPPoE’
   Enter your account name in ‘Account Name’
   Ensure username has full URL appended. IE: username@los.mynetcomng.com
   Enter your password in ‘Password’
   Select ‘Save Password’
   Select ‘Show PPPoE status in menu bar’
   Click ‘Apply Now’
   Press the ‘X’ to close your window in the top left corner
   You will now have a new icon on your top right status bar ‘< -- >’
   Click it once, to open the drop down menu, and select CONNECT
   
    
4. If all is ok, you should be able to connect without having to make further changes to the Mac, as the modem connects you should see the status information indicating progress etc. idle -> contacting PPPserver -> establishing connection -> authenticating user -> connected to <ip address>
   
    
5. Diagnosing Connection faults:
   If the connection fails you may want to open up the file /var/log/messages with a text editor and have a look at the error messages. You can try searching the images/New/gallery/events with the errors text to see if someone has had a similar problem.

If you're connected but you can't seem to load any web pages etc, open up the file /etc/resolv.conf with a text editor and make sure you have your ISP's name servers properly listed.