How to connect your MyNetcom Modem to an Apple MAC with
an Ethernet PPPoE interface (connections via USB and
PCMCIA are not directly supported by MyNetcom although
drivers may be available elsewhere on the internet).
Note: Only the Macintosh
OS X operating system is supported. The Classic OS9
and
older versions will not work with the MyNetcom Modem.
To connect your MyNetcom modem to an
Apple Mac computer, you should not need any further
software to be installed as the connection can be made
using the standard Apple Mac Ethernet software with
the proprietary PPPoE cable.
To make use of this connection method
you will require:
As an aid for the set-up,
do the following:
- Ensure the modem has been pre-provisioned with
the MyNetcom Network access username & password.
The reason behind this is the modem has 2-levels
of authentication - Network and ISP.
If the connection was via MS Windows Computer with
the standard MyNetcom dialer software you would
see the two tabs on the MyNetcom windows application
where you enter the "Network" & "ISP"
password. However, with a PPPoE client (Mac) you
only have the option to enter the "ISP"
username and password, therefore for the Network
side authentication the information needs to be
pre-provisioned and stored in the modem memory.
There are two ways to do this:The operator has pre-provisioned
the modem beforehand or,
Connect the modem with a Windows PC using the standard
way and then use the MyNetcom dialler application
with the PPPoE interface. The reason for doing this
is so that you will be able to connect to the Registration
server and at the end of the registration process
the Windows PC automatically writes the network
authentication username/password information to
the modem. Once this is completed you can change
the modem back to the Mac PC.
- If the username/passwords are accepted, you will
need to connect the modem to Mac with the modem
Ethernet cable. Turn the modem on, then off and
then on again (the modem will automatically detect
it needs to switch to Ethernet mode and use the
PPPoE protocol as opposed to USB protocol).
-
Configure the Mac OS X PC Built
in Ethernet connection
Press Apple (top left)
Select ‘System Preferences…”
When the SYSTEM PREFERENCES window opens, click
on the NETWORK icon (blue globe 4th from the left,
on the top row)
Select ‘Built-in Ethernet’
Click the CONFIGURE button on the bottom
Click ‘PPPoE’
Select the checkbox ‘Connect using PPPoE’
Enter your account name in ‘Account Name’
Ensure username has full URL appended. IE: username@los.mynetcomng.com
Enter your password in ‘Password’
Select ‘Save Password’
Select ‘Show PPPoE status in menu bar’
Click ‘Apply Now’
Press the ‘X’ to close your window
in the top left corner
You will now have a new icon on your top right
status bar ‘< -- >’
Click it once, to open the drop down menu, and
select CONNECT
-
If all is ok, you should be able
to connect without having to make further changes
to the Mac, as the modem connects you should see
the status information indicating progress etc.
idle -> contacting PPPserver -> establishing
connection -> authenticating user -> connected
to <ip address>
- Diagnosing Connection faults:
If the connection fails you may want to open up
the file /var/log/messages with a text editor and
have a look at the error messages. You can try searching
the internet with the errors text to see if someone
has had a similar problem.
If you're connected but you can't
seem to load any web pages etc, open up the file /etc/resolv.conf
with a text editor and make sure you have your ISP's
name servers properly listed.
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